Privacy Policy
Last Updated: September 29, 2026
Digital Twin (also referred to in historical, marketing, or related copy as "The Twin App", "Digital Twinz", operated by Bluespark Industries LLC, hereinafter "Digital Twin", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use our AI-powered digital twin
generation platform.
1. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, name, and profile picture when you sign up via
Google, Apple, or email authentication.
- Reference Images: Photos you upload to create your digital twin. These are used solely
for AI generation purposes.
- Generated Content: AI-generated images and videos created through our platform.
- Payment Information: Billing details processed through our payment provider
(GoHighLevel/Stripe). We do not store full payment card numbers.
- Usage Data: Information about how you use our service, including generation history and
feature usage.
2. How We Use Your Information
- To provide and maintain our AI generation services
- To process your subscription and payments
- To send you service-related communications
- To improve and personalize your experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. AI Processing & Image Storage
Important: Your reference images are processed by Google's Generative AI (Gemini/Imagen)
to create digital twins. Images are stored securely in Firebase Storage and are associated with your
account. We do not sell or share your images with third parties for their own purposes.
4. Data Sharing
We may share your information with:
- Service Providers: Google Cloud, Firebase, and payment processors who help us operate
our platform.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures including encryption, secure authentication, and access
controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
- Access: Request a copy of your personal data
- Deletion: Request deletion of your account and associated data
- Correction: Update or correct your information
- Portability: Receive your data in a portable format
To exercise these rights, contact us at support@thetwinapp.com
7. Cookies & Tracking
We use essential cookies for authentication and session management. We may use analytics to understand how
our service is used.
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from
children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the
new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@thetwinapp.com